Privacy Policy
Bathroom Renovations Lower Hutt
Effective Date: June 25, 2025
At Bathroom Renovations Lower Hutt, we value your privacy and are committed to protecting any personal information you provide. This Privacy Policy outlines how we collect, use, protect, and manage your information when you visit our website, engage our services, or interact with us online or offline. By using our website or requesting our services, you agree to the terms outlined in this policy.
1. Information We Collect
Bathroom Renovations Lower Hutt collects both personal and non-personal information to deliver tailored bathroom renovation services and improve your experience with us.
Personal Information
You may voluntarily provide personal information when:
- Completing a contact form or quote request on our website
- Communicating with our team via phone, email, or messaging platforms
- Booking consultations or renovation assessments
This information may include:
- Your full name
- Email address and phone number
- Home or project address
- Details about your renovation goals, timeline, and budget
- Preferred contact method and time
Non-Personal & Technical Information
When you browse the Bathroom Renovations Lower Hutt website, we automatically gather technical information through analytics tools. This includes:
- IP address and browser type
- Device type and operating system
- Pages visited and navigation patterns
- Time spent on each section of our website
This data helps us optimise user experience, improve site functionality, and understand user behaviour.
2. Cookies and Tracking Technologies
Bathroom Renovations Lower Hutt uses cookies and tracking technologies to improve the usability and performance of our website.
Types of Cookies We Use:
- Essential Cookies: Enable core functionality such as secure browsing and contact form submissions.
- Analytics Cookies: Help track visitor interactions to improve site layout and user experience.
- Preference Cookies: Store user preferences for faster and smoother navigation.
- Marketing Cookies: Only activated with your consent to show relevant renovation offers or promotions.
You can control or disable cookies through your browser settings. However, doing so may affect the website’s functionality.
3. How We Use Your Information
At Bathroom Renovations Lower Hutt, we use the information collected to:
- Provide accurate bathroom renovation quotes tailored to your needs
- Communicate with you effectively and schedule consultations
- Deliver customised design solutions and service updates
- Improve website performance and monitor service satisfaction
- Fulfill any legal or regulatory requirements
Your information is never sold, rented, or used for third-party marketing. All data is used only for purposes directly related to the services provided by Bathroom Renovations Lower Hutt.
4. Sharing Your Information
We respect your privacy. Bathroom Renovations Lower Hutt only shares data under limited circumstances:
- With trusted third-party service providers (e.g., website hosting, email services) who assist in our operations under strict confidentiality agreements
- With legal or governmental authorities if required by law or court order
- With IT security professionals to ensure the protection and maintenance of our website
Each external party we work with must comply with data protection laws and align with our privacy standards.
5. Your Privacy Rights
You have the right to:
- Access any personal data held by Bathroom Renovations Lower Hutt
- Request corrections or updates to your personal information
- Ask for deletion or limitation of use of your data (subject to legal obligations)
- Withdraw consent from marketing communications at any time
To exercise any of these rights, please contact us via our website’s Contact Page. We aim to respond within a reasonable timeframe.
6. Data Security
Bathroom Renovations Lower Hutt uses strong data protection protocols, including:
- SSL encryption across all web interactions
- Password-protected data systems accessible only to authorised team members
- Regular system updates, vulnerability scans, and internal policy reviews
- Staff training on secure data handling practices
While no system can be completely immune from threats, Bathroom Renovations Lower Hutt takes all reasonable steps to keep your information secure.
7. External Website Links
Our website may include links to third-party websites or suppliers for your convenience. However, Bathroom Renovations Lower Hutt is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing any personal data.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in services, legal obligations, or security practices. The “Effective Date” at the top of the page indicates the most recent revision. Bathroom Renovations Lower Hutt encourages you to review this policy regularly to stay informed of how your information is handled.
9. Contacting Us
If you have any concerns, questions, or requests regarding your personal information or this policy, please reach out via the Contact Page on our website: https://bathroomrenovationslowerhutt.co.nz/contact-us/ Bathroom Renovations Lower Hutt is committed to transparency, professionalism, and your privacy.
By choosing Bathroom Renovations Lower Hutt, you are placing your trust in a company that prioritises your privacy and ensures your data is handled responsibly. We are grateful for the opportunity to work with you and will continue to uphold the highest standards in privacy and service.
